FREE DELIVERY FOR THE ORDERS ABOVE 6000
Skin & Body Care
Minis / Small / Sample Sizes
BUNDLES
About Team October
"October" is a premium brand offering a wide range of organic, plant-based, and natural self-care products. Our products are fresh & we use the best ingredients, sourced from trusted vendors and our own garden. All of our products are based on ancestral and modern methods. We also provide consultation and customize the products according to customers' requirements.
Policies
Return & Claim Policy
To ensure a smooth resolution process, please adhere to the following guidelines:
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Do Not Accept Open Packages
Always inspect the package upon delivery. If the package appears tampered with or already opened, kindly refuse to accept it and notify us immediately. -
Video Recording Requirement
For any claims regarding returns or refunds, a video recording of the parcel being opened is mandatory. This video must:-
Clearly show the package in its original, sealed condition.
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Capture the entire unboxing process without interruptions.
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Please note that without this video evidence, we will be unable to process your return or claim request.
Thank you for your understanding and cooperation in ensuring a fair and efficient process.